Privacy Policy

Privacy Policy

This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures we have put in place to safeguard your privacy.

Who we are

This website is owned and operated by FRF MOTORS LIMITED (Company Number 01334431)

The information we collect

The information below provides an overview of how we protect your privacy whenever you are on this site. Personal information on the website may be gathered in two ways: Indirectly (for example, through cookies see section "Our Use of Cookies") and/or directly (for example, when you provide information on various response forms). This information includes your internet address so that we can track unique visits to our site for analytic purposes.

We collect information when you choose to submit it to us. Throughout our site, we provide opportunities for you to apply for car finance. When we collect this type of information, we will notify you of the reason we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it.

Third party providers featured on or linked to by our website may collect information. We have no control over this.

How we use the information

We gather this information to allow us to provide you with a product or service or to enable a third party to provide you with a product or service, to process any applications you make to us or via us to a third party. The relevant information is also used by us, our agents and sub-contractors to communicate with you on any matter relating to the provision of products or services or in general.

We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties such as advertisers to enable them to assess the value of advertising on our website. The statistics will not include information that can be used to identify any individual.

We may also wish to provide you with information about special features on our website or any other service or product we think may be of interest to you. If you would rather not receive this information, please contact us here.

We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please contact us here.

We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you for example, financial institutions and car dealerships. If you do not wish to disclose your information in this way, please contact us here.

Credit Reference Agencies

In assessing your application for credit, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of Credit Reference Agencies (Equifax, or any other Credit Reference Agency that we may use) that will record any credit searches on your file, and disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated, for fraud prevention, money laundering prevention and occasionally for tracing debtors. Information used for these purposes will include publicly available information such as electoral roll, county court judgements, bankruptcy orders or repossessions. We may also pass on information you provide to us and any information we collect from other sources about you, to potential lenders.

Your information shared

Information about our customers is an important part of our business and we are not in a business of selling it to others. We share customer information only as described below.

Businesses we do not control

Our website features the products and services of third party providers. Where a service is to be provided by a third party, for example a personal loan, Hire Purchase agreement, Contact Hire or Lease agreement, your information will be shared with that third party for purposes of delivering that service to you. You will be able to tell when a third party is involved in your transactions and when your customer information is shared before you submit any information, you will be notified and then it is up to you whether or not you want to provide it.

Where you purchase products or services or provide information or access another website through our website, use of any information collected is subject to the privacy policy of the operator of the site you are visiting or the provider of such products or services. We are not responsible for the data protection practices of those other sites. This privacy policy applies solely to information collected on this website. We encourage our users to read the privacy policies of each and every website that collects personally identifiable information. That privacy policy may differ from ours. If you cannot find the privacy policy and require more information, please contact the provider directly.

Sale of Business

If the business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.


We may share your information where required in compliance with law or to protect the safety of our site.

Our use of cookies

Cookies are small text files based on your hard drive each time you access a website. We may use cookies to facilitate your internet sessions, to maintain security and to improve our websites.(You can disable cookies on your computer by changing the settings in preferences or options in your menu browser).

How we protect your information

The internet is not a secure medium. We take appropriate steps to maintain the security of your personal data wherever it may be FRF Motors Limited. The open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. However, we aim to apply appropriate levels of security at all times.

How can you access your information

The Data Protection Act enables individuals who are the subject of personal data a general right of access to personal date, which relates to them. Personal data may take the form of computerised or, in some cases, paper records. The rights are known as Subject access rights.

A Subject access request must be put in writing to FRF Motors Limited, asking what information is held. Subject access requests will be dealt with within 40 days from the date of receipt. If further details are needed from the individual making the request to assist finding the data, the 40 days will begin when the extra information is received.

FRF Motors Limited can charge a fee of up to £10.00, and the 40 days will not commence until the requested fee has been received. Please be aware FRF Motors Limited are not obliged to comply with a subject access request until sufficient information to clearly identify the individual has been received.

Your consent

By submitting your information, you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website so that you may be aware of the information we collect and how to use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of this service will signify that you agree to any such changes.

FRF Motors Limited does not knowingly collect data, nor market to children anywhere.

How to contact us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please contact us here.